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Whether you are new to the world of eCommerce or already enjoying success, it will always pay to consider trends in business. One trend may surprise you. It is the simple fact that the "post-purchase experience" is now rising to the foreground and forcing online merchants to reconsider how they handle issues such as order fulfillment, shipping and even returns. Customers want a noticeable measure of customer service if any... Continue reading
Choosing the right 3PL partner is critical to saving your company time, money, and potential headache. Whether you are a B2B or B2C oriented company, be sure to understand what to look for when selecting a partner for your warehousing, supply chain and logistics needs. Have a clear definition of what you are looking for, your product details, and what to check off in terms of the service offering that... Continue reading
Packaging supplies play an essential role in every business that sells a physical product. Keeping your products safe and appealingly presenting them are the two core functions of custom packaging - be it primary or secondary packaging. But all too often, finding the best packaging solution is left to the last minute and an ‘adequate’ packaging solution is implemented in the form of off the shelf packaging. While these standard... Continue reading
Barcode scanning is a critical part of the overall inventory management, fulfillment and shipping process that doesn’t seem to get as much attention as other warehouse functions. Without it, warehouse operations are subject to human error, leaving receiving, inventory, fulfillment and shipping errors with a chance to flourish. But when barcode scanning technologies are implemented and used properly, warehouse staff can operate with extremely low levels of errors – which... Continue reading
Warehousing and fulfillment - two words that bring up mental images of huge structures, palletized goods, and complex shipping rules. Some large brands have the resources to tackle these processes on their own. Many small businesses, however, tend to struggle to find the warehousing and fulfillment solutions that work best for them. Recent shifts are altering that landscape further, as e-commerce selling and marketplaces grow in popularity. What was once a... Continue reading
We currently find ourselves smack-dab in the middle of a global crisis unlike any most of us have ever seen with our own two eyes. From mandatory lockdowns and social distancing to stock market nosedives and product shortages (finding toilet paper and bread is an ever-increasing challenge these days), COVID-19 has dramatically altered our everyday life in the short-term, and will no doubt influence the way we structure our lives... Continue reading
The COVID-19 pandemic is sending shockwaves throughout global supply chains, so it’s no surprise to learn that US and Canadian warehousing and fulfillment industry is experiencing significant impact as well. In order to gauge the short-term ramifications of this deadly virus on fulfillment providers throughout the US and Canada, we conducted a poll of the 600+ warehouses in our network. In the poll, we asked these five questions: Are you... Continue reading
In January 2020, we conducted our annual warehouse costs and pricing survey. This year, our participation numbers continued to grow, and we would like to sincerely thank every warehouse who participated in this year-long survey. Before we jump into the results, let's talk about some of the assumptions we made during the process of the survey. For starters, we didn't record which answers were associated with which warehouse. This allowed... Continue reading
Seeing the progress of your business as it grows can be a rewarding and exciting experience. However, business growth comes with several challenges. For many companies, one of these challenges revolves around fulfillment options. The following information discusses the seven key signs that you're about to outgrow your current fulfillment provider. If your company fits one or more of these scenarios, then you should begin planning ahead to secure more... Continue reading
It takes a village to raise an e-commerce business. The good news is that when e-commerce successes happen, they come with significant gains for the people who help make products and those who get them to customers on time.  Red Stag Fulfillment is one such logistics and order fulfillment company that is turning valuable work supporting e-commerce businesses into an expansion. The company broke ground on a 313,000-square-foot extension that... Continue reading