Zipscale

Zipscale Fulfillment is a family-owned and operated fulfillment and warehousing company headquartered in Illinois. We specialize in boutique-style order fulfillment with a strong focus on food products. Our 150,000 square foot facility is fully AIB-certified, temperature-controlled, and Hazmat certified—ensuring safe, compliant handling of a wide range of goods. At Zipscale, we combine personalized service with industry-grade logistics to help brands scale with confidence and care. At Zipscale Fulfillment, our mission is to keep our clients as far removed as possible from the day-to-day complexities of logistics. We believe your time is better spent growing your business—not managing inventory or shipping. That’s why we handle every aspect of fulfillment for you, so you can stay focused on scaling. We use ShipHero, a powerful fulfillment platform that gives your team real-time access to inventory levels, expiration dates, and more. You can log in anytime to get full visibility without needing to be involved in the daily logistics grind.

• Address: Elmhurst, Illinois, Illinois
• Year Established: 2020
• Customer Retention Rate: 94%
• Annual Order Volume: 420000
• Order Accuracy Rate: 99.2%
• Shipping Accuracy Rate: 99.2%
• Inventory Accuracy Rate: 99.4%
• Monthly Minimums: Yes
• Deals Closed: 4
• Webstore Integrations: Shopify, SPS Commerce, Amazon, Tj Max, Big commerce, and many more.
• Technology Systems Used: Ship hero software, Shipstation, Quickbooks, Dash this - marketing reports
• Number of Clients: 45
• Climate Control Temp Ranges: 60-70 Degrees F
• Sq Ft or Pallet Space Available: 195000
• Order Receiving Technology: Web Service, CSV, Email
• Membership/Awards/Certifications: GMP Membership + FDA registered
• Pros: Strong Tech / Integration: They emphasize integrations with eCommerce platforms, real‑time tracking, inventory sync, returns tools. That helps reduce friction when you scale up. Same‑Day Fulfillment: For many eCommerce orders, same‑day or very fast fulfillment is a big plus for customer satisfaction. FBA / Amazon Prep Capability: If you use Amazon or plan to, their experience with FBA prep & replenishment could be useful. Saves you from managing that piece yourself. Flexible Service Range: They do both small and large brands, retail B2B packing/preps, subscription box services, etc. So if your business changes (volume, variety), they may adapt. No Setup Fees + Transparent-ish Pricing Elements: Not all 3PLs waive setup fees. Plus having a cost calculator and a customer portal is helpful. Location: Based in Illinois, near Chicago / O’Hare (for one warehouse). Good central U.S. location for many shipping routes. Dedicated Support & “Boutique” Feel: They stress “family‑owned / from brand owners / entrepreneurs,” direct contact communication. That can mean more responsiveness, more care.
• Cons: Limited Multiple Location Footprint: They seem to have just a couple of locations (West Chicago, Toronto). If most of your customers are outside those regions or you need distribution centers closer to other geographies (West Coast USA, etc.), shipping costs & times could suffer. If your customers are far from Illinois / Toronto (e.g. the West Coast, or international), shipping might take longer; freight or shipping costs may be higher.
• Capabilities
  AIB Certified

  Alcohol

  Amazon Prime Seller Fulfill

  Apparel

  Artwork

  B2B

  B2C

  Bonded

  Books

  Call Center

  CD/DVD Duplication

  Clamp Truck

  Climate Control

  Cloud Based

  Cold Food

  Contract Packaging

  Crane

  Credit Card Processing

  Cross Docking

  DRTV

  EDI

  Electronics

  FBA Prep

  FDA

  Food Grade

  Foreign Trade Zone

  Fragrances

  Freight Forwarding

  Frozen Food

  Garments on Hangar

  Gift cards

  Gift wrapping

  Governmental Contracts

  Green Practices

  Hazmat

  Health Canada

  Hemp CBD Cigarettes Vape

  High SKU Count

  High Value

  Insured

  International Shipping

  Jewelry

  Kitting/Assembly

  Large Items

  Literature

  Locked Space

  Marketing Services

  Mattresses

  Medical Devices

  Monthly Minimums

  Non Hazardous Chemicals

  Non Profit

  Organic Food Certified

  Performance Evaluations

  Pharmaceutical

  Printing

  Promotional Items Sourcing

  Rail Access

  Rebates, Sweepstakes and Contests

  Refurbishment

  Returns

  Rubber Products

  Screen Printing/Embroidery Services

  Small Items

  Social Fulfillment

  Subscription Services

  Supplements

  Tires

  Website development

  Webstores