Since 1976, this family-owned and operated company has been dedicated to alleviating the challenges businesses face in scaling due to limited time and space for shipping products. Operating out of a central US location in Rockwall, Texas, they provide exceptional e-commerce (B2C, B2B, subscription box fulfillment, FBA Prep services), kitting, and logistics services for companies of all sizes. Their state-of-the-art systems integration capabilities ensure efficient and reliable fulfillment services. Led by a dedicated team with, the company prioritizes reliability, accuracy, and adaptability, with a commitment to over 99% accuracy in shipments. Guaranteed SLAs ensure quick and personalized responses to client inquiries, emphasizing reliable communication for business success. Their mission is to create space for business expansion and provide exceptional shipping services, allowing clients to focus on business development while they handle shipping logistics efficiently.
This company delivers excellent customer service both internally and externally. From what I have experienced, service is a part of their culture, and they live by it. I have had the opportunity to work with many companies over the years as a supplier, and it has always been a pleasure to work with the team. They go the extra mile to take care of their customers and staff. We love doing business with you!
We researched and interviewed multiple 3rd party fulfillment warehouse that would fit our temporary fulfillment needs. Billy from the company was wonderful! He explained all the costs, media mail was an option, and he was willing to work with us for our temporary business needs--unlike many of the larger fulfillment centers. Really great customer service, and best part was that they were local!
My experience? I'd have to say this is truly a customer focused fulfillment, shipping, and warehouse service provider. I have worked with these good folks for years and have been rather pleased. Even when I experienced an issue - there has been very, very few - Billy's team handled and met or exceeded my expectations in short order. I'm comfortable recommending them based on my positive experiences with them.
I just started shipping my products out of Dallas TX area. My experience so far is that it is a top shelf operation with friendly managers and helpful staff. They have been extremely attentive to my needs, have competitive pricing, and world class customer service. I look forward to growing my business with them.
Very nice staff, friendly atmosphere, and quick unloading.
This is is probably the best warehousing and 3rd Party shipping you can ever do business with. The owner and the team are superb and aim for excellence daily.
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