At this company, the focus has always been on providing trusted fulfillment, warehousing, and distribution services for over two decades. The team is dedicated to delivering reliable and efficient service to clients, constantly updating processes and technology to align with the evolving e-commerce industry. A key element contributing to their success is their proprietary order management software, enabling customized services tailored to each client's unique needs. Whether clients are small businesses venturing into e-commerce or larger enterprises seeking to streamline fulfillment operations, the company offers the expertise and resources necessary for success.
I chose Greg Hathaway and their company. He has followed me at every stage, he has always been present and falls within my budget.
We have been working with them for about a year and a half, and it has been an absolute pleasure. We sell many different SKUs of home decor products, which vary a lot in size and packaging requirements. From my first interaction with Greg, we have been extremely impressed by their thoroughness, responsiveness, and good honest advice in figuring out the best way to handle our inventory. I feel especially lucky to work with Wendy, Mitchell and their team after having a disastrous experience with another fulfillment warehouse -- their team is quick to help us figure out any complexities and issues that pop up from time to time. We're extremely happy with the accuracy and speed of their fulfillment services, and the customer service is prompt, straightforward and to the point. Their shipping rates are great, the fulfillment pricing is very fair and transparent, and all costs, reports and historical data are readily accessible through their order management system. I highly recommend speaking to them -- they're a rare example of a company that just gets it and does an amazing job. They're truly an invaluable partner!
We have been working with them for a while now. Frankly speaking all that process could scare you at the beginning, as a manager of a fashion brand I was never really dealing with the logistic companies, and thanks to the team the process of integration was very smooth. Honestly, I have never had any problems. Very rapid customer service, efficient solutions, flexibility in pricing. I would always recommend these guys. Thank you very much for your work!
Great people to work with! Wendy, Greg, and the whole team are friendly and so helpful. I don't ever have to worry that my customers are getting the products they ordered. Working with their company to fulfill my shipping needs has allowed me to focus on growing my business. If you're in need of a fulfillment company, you won't find any better than them!
We’ve been working with them for close to two years now, after about four years of experience with other ecommerce 3PLs. Their quality, commitment, and brilliant execution through any challenge not only far exceed those of any other 3PL we’ve worked with, but set a standard that I’m not sure anyone could beat. I’m very grateful for the dedication of the entire team here - and consider our discovering each other to be one of the luckiest things that’s happened to my company in the past few years.
Greg and the team are super easy to get along with, and do a first rate job. If you are looking for a logistics company to warehouse and ship your product, look no further! Exceptional service with completely professional interactions. I highly recommend them.
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