The company has a client-centered approach, boasting a 90% client retention rate and an average client tenure of nearly 15 years. They prioritize understanding their clients' specific needs through consultative interactions, contributing to both short-term and long-term success. With extensive experience ranging from smaller privately-held companies to Fortune 50 Corporations, their core competency lies in fulfillment, supported by their proprietary fulfillment operating system, RADAR. Strategically located in Cincinnati, Ohio, they ensure two-day shipping to 75% of the U.S. population and prioritize shipping orders complete the same day or within 24 hours. Noteworthy is their national quality recognition, being among the elite fulfillment companies with MFSA accreditation. The company prides itself on generating innovative ideas, evidenced by real-world examples like developing an ROI Calculator App and Print-on-Demand solutions to cut costs, boost sales, and enhance operational efficiencies for clients.
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