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Family-Operated 3PL with Extensive Network headquarted in Irving, Texas

Family-Operated 3PL with Extensive Network headquarted in Irving, Texas

This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing exceptional speed to market and best-in-class customer service for warehousing and fulfillment services. With its strategic location just eight miles from DFW International Airport and only 14 miles from downtown Dallas, the company offers logistics services within a 500-mile radius of the Dallas metroplex. Their robust network of non-affiliated 3PL service providers spans the US, Canada, and Western Europe, enabling them to cater to a diverse clientele, ranging from individual e-commerce entrepreneurs to multinational Fortune 500 companies. The company's remarkable employee retention rates, averaging 8.5 years, highlight their inclusive culture and commitment to fostering long-term partnerships, reflected in their successful client retention rate. They prioritize delivering excellence in customer service, backed by guaranteed rates and long-term agreements, ensuring reliability and stability for their clients' supply chains. Offering tailored solutions to meet unique logistical needs, they ensure reliability and stability for their clients' supply chains.

  • City: Dallas, TX
  • State: TX, DFW TX
  • Services Offered: Warehousing, Fulfillment
  • Year Established: 2009
  • Retention Rate of Customers: 98%
  • Annual Order Volume: 15000000
  • Order Accuracy Rate: 99.79%
  • Shipping Accuracy Rate: 99.99%
  • Inventory Accuracy Rate: 99.99%
  • Monthly Minimums: Yes
  • Deals closed: 18
  • Pros: This provider holds a 4.6 rating based on 20 reviews, with most clients expressing positive feedback. They are located in a prime area, offering logistics services within a 500-mile radius of the Dallas metroplex. Notably, the company boasts excellent employee retention rates, averaging 8.5 years, which reflects a stable and experienced workforce. They serve a wide range of industries and provide a full range of logistics and fulfillment services.
  • Cons: Pricing information is not listed on their website.

Reviews

Huracan Fabrication

03/27/2024

We have just started working with them over the past few weeks. They have been incredibly easy to deal with so far and make our logistics in the USA both economical and timely. They have great customer service and also an ability to work with a wide range of goods, from smaller packages to the big and bulky (ours are typically 50-60 lbs). Their transport rates with the likes of UPS and FedEx are far better than any rates we could get ourselves by working directly with the couriers, so part of their operational costs are offset by the savings we are seeing in freight.

The Lotus Group

03/27/2024

We switched 3PL every 6 to 8 months due to poor service, loss of inventory, getting product damaged, wrong shipment, etc. It's been over 15 months since we have moved to their company. We are extremely pleased with their service in the Houston location. All of our issues are resolved. Shonn, Anthony, and Basilio are an excellent team that has provided excellent customer service, good care of products, shipping orders on time and accurately maintaining the inventory. We have increased our volume with them due to their high dependability and reliable service provider.

Muddassir Saleem

03/27/2024

Utilizing them for a year has been truly impressive. Transitioning from in-house management of our 1200 SKU's to outsourcing was a crucial decision after evaluating 20 providers, and Gold 3PL stood out. The initial challenges of handling our extensive SKU inventory were met with dedication and hard work from their team, setting them apart. Throughout our partnership, they've showcased a commitment to improvement: • Continuous service improvement is a standout feature, ensuring our logistics needs align with evolving industry standards. • Proactive adoption of new standards reflects their forward-thinking approach for future-proofing our logistics. • Actively seeks and values client feedback, demonstrating a commitment to understanding and meeting our specific needs. • Exceptional team coordination and collaboration have created a seamless and efficient workflow. I highly recommend them to any business seeking a dedicated and evolving 3PL service provider.

Mark Starr

03/27/2024

They have been nothing but excellent for the last 5 years! The team has gone above and beyond for a business as small as mine. I'm lucky to be able to use their services.

Adrienne Bragdon

03/27/2024

Fantastic service and team. We love using them for Koala Eco Logistics.

Ross Gordon

03/27/2024

I care a ton about my fulfillment operations for my business. I personally flew to Dallas to meet with the the team to scope them out. They definitely won me over and for the last three years have helped us scale our business. They truly have been a partner to my business, always looking out for our interests and helping us be the best we can with great service. Thanks for being our best fulfillment partner.

Mason Duling

03/27/2024

They have been an amazing partner! They have helped us level up our distribution and their staff is so easy to work with. If your small business is looking for a great 3PL then your search is over.

Everett Diem

03/27/2024

Great Customer Service. Performs with efficiency and integrity. Family owned and operated. For all your storage and shipping needs.

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What Our Customers Say About Us And Our Work

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!

Mujeeb

You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

Jeffrey Schmidt

I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.

Eric Kolb

Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.

Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.

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Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

Corky Bless

I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.

Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.

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