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Xpert Fulfillment is a third-party logistics provider that offers a range of services to businesses looking to outsource their fulfillment needs. In this review, we’ll provide a comprehensive overview of Xpert Fulfillment’s pricing, facilities, services, and software, as well as user reviews to help you decide if they might be the right fulfillment partner for your business.
Xpert Fulfillment is an order fulfillment company located in Benzonia, Michigan. Xpert is a boutique, single location, fulfillment provider that helps companies of all shapes and sizes, ranging from startups to Fortune 500 businesses. Founded in 2007, the company has grown to over 500 customers (which is a large number of clients for a boutique fulfillment center). The company helps both US and European e-commerce companies alike.
Xpert Fulfillment prides itself on its low fulfillment rates. The company offers competitive pricing with a per-item fee plus storage fees, and discounts for high-volume clients. In addition, Xpert advertises heavily that it has No minimums, No setup fees, No account processing fees, and No receiving fees (as a point of note, view our article on fulfillment pricing to see why you should be cautious about fulfillment centers advertising that they do not charge certain fees). Xpert has detailed information on its website about its fulfillment pricing, including discount rates for companies shipping over 2,000 orders per month. Xpert Fulfillment also claims to price match against any other fulfillment center.
While their pricing structure is straightforward, there may be additional fees associated with certain services or requests. Overall, their pricing model is ideal for businesses with moderate to high-volume orders.
Xpert Fulfillment operates over 100,000 square feet in storage space in Michigan, featuring cutting-edge technology and automated systems to enable timely and precise order fulfillment. While it may suffice for some businesses, larger companies with large inventories may require more space.
Furthermore, their central location is helpful for many companies, as it streamlines outbound shipping transit times and costs for companies that ship all across the US. However, its northern location may not be fully ideal for US distribution, whereas injection of orders into Canada (and specifically the greater Toronto area) will be maximized.
Xpert Fulfillment offers a range of services, including pick and pack, kitting, assembly, and custom packaging. The company can integrate with virtually any online shopping cart, and specializes in a wealth of industries, including:
While their services are comprehensive, there may be limitations on customization and unique requests. Overall, their services are suitable for businesses with moderate to high fulfillment needs.
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Xpert Fulfillment offers user-friendly software capabilities, with integration with a wide range of popular ecommerce platforms like Shopify, WooCommerce, and Amazon. However, their reporting and analytics features may not be as advanced as other providers. Overall, their software is ideal for businesses seeking straightforward and easy-to-use software capabilities.
Xpert Fulfillment has an average rating of 4 out of 5 stars based on user feedback from various sources. Customers have praised their quick and efficient order fulfillment, knowledgeable staff, and excellent customer service. However, negative reviews have also mentioned potential hidden fees and occasional delays during peak seasons. Furthermore, reviews online are minimal, which is surprising considering they have over 500 customers. This may be reason to dig deeper if you’re considering using them.
Overall, Xpert Fulfillment has generally positive user reviews with some areas for improvement mentioned by some customers.
I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.
I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!
You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.
I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.
I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.
Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.
We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.
We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.
Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!
Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.
They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.
I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.
Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience
What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.
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