Simple Global Reviews and Ratings

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What Does Simple Global Specialize In?

SimpleGlobal is a full scale e-commerce fulfillment services company. They have locations in both Delaware and southern California. They also claim to have global locations in Europe and Asia. In addition to fulfillment services for e-commerce brands, SimpleGlobal as offers customer care services and brand support, answering end customers’ inquiries. As with many e-commerce fulfillment companies, Simple Global states on their website that they have a robust back end technology that:

  • Integrates with over 50 marketplaces online
  • Allows for easy SKU and inventory management
  • Provides detailed information on orders
  • Allows for simple shipping management
  • Offers worry-free returns process

In terms of the core services that Simple Global offers, the list includes:

  • Multi-channel retail fulfillment
  • B2B and Bulk shipping
  • Crowdfunding fulfillment
  • Subscription box fulfillment
  • Returns Processing

Simple Global Reviews

When it comes to reviews for SimpleGlobal, unfortunately the information we collected from the Web isn’t very supportive. Most of the reviews are negative. Starting with reviews from their employees, SimpleGlobal appears to have some potentially serious issues which could negatively impact your experience if you use them for outsourced fulfillment. Only 3 of the 11 reviews posted on Glassdoor.com were positive from employees, with many employees complaining that management is largely absent, the company makes too many mistakes and is losing customers, and that they would not recommend others work at SimpleGlobal. Overall, they achieved a 1.9 out of 5 review rating from Glassdoor.com.

Simple Global

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Unfortunately, the outlook isn’t better when you look at the reviews on Google. They only had 5 people offer a review, and one of them was a 5 star review. Otherwise, there seemed to be less than stellar reviews, including some that wouldn’t recommend other companies to use them:

Simple Global Fulfillment

Now, to be fair, we don’t know any company that would get a perfect review from everyone. But what you should look at is the overall context, and if there is an overwhelming abundance of negative reviews from customers and employees, it may be cause for concern.

The tone of the reviews continues on Facebook, with only 2 reviewers, which is very odd for a global company (one would think they would have quite a few positive reviews from customers).

Simple Global Warehouse

 

Finally, on the Better Business Bureau website, the negative tone and complaints continue. 4 complaints in the last 3 years and 1 in the last year, combined with a 1 star rating is cause for potential concern.

Simple Global Facilities

What Our Customers Say About Us And Our Work

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!

Mujeeb

You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

Jeffrey Schmidt

I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.

Eric Kolb

Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.

Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.

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Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

Corky Bless

I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.

Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.