View the 3 pitfalls to avoid that cost up to 6% in fees.

Simple Global Reviews and Ratings

Match Me Up
Simple Global Reviews and Ratings
📅 Disclaimer
✍️ Written by: Will Schneider 🖊️ Edited by: Alyssa Ochs
× We evaluate warehousing providers using research, data, and direct industry feedback, never paid placements or commissions. Other than recognizing featured suppliers by name for outstanding achievement, company names are only disclosed after matches are made, ensuring the protection of confidential and proprietary information from content misuse and competitor access. Learn how we maintain objectivity.

About Simple Global

Simple Global is a third-party logistics (3PL) provider offering eCommerce fulfillment, bulk shipping, crowdfunding fulfillment, and subscription box logistics. The company has fulfillment centers in Delaware and Southern California and claims to operate additional locations in Europe and Asia.

Unlike some fulfillment providers, Simple Global also offers customer support services, handling end-customer inquiries and brand assistance. The company promotes technology-driven fulfillment, stating that its system integrates with over 50 online marketplaces, provides real-time inventory tracking, and manages returns processing.

Despite these features, customer and employee reviews raise concerns about fulfillment accuracy, operational oversight, and overall service reliability.

Strengths and Weaknesses

Strengths

  • Multi-Channel Integration – Integrates with over 50 online sales platforms.
  • Fulfillment for Subscription Boxes & Crowdfunding – Offers specialized services for non-traditional eCommerce.
  • B2B & Bulk Shipping Capabilities – Handles large-scale business-to-business shipments.
  • Customer Support Services – Provides outsourced customer service for brands.

Weaknesses

  • Order Accuracy & Shipping Delays – Reports of frequent order mistakes, delayed shipments, and fulfillment errors.
  • Limited Transparency on International Fulfillment – Claims global operations, but details on warehouse locations and performance outside the U.S. are unclear.
  • Scalability Issues – Reviews indicate that service quality declines as order volumes increase.
  • Few Public Reviews & Negative Trends – Compared to competitors, Simple Global has fewer customer testimonials and lower ratings.

Pricing Breakdown

Simple Global does not publish standard pricing on its website. Instead, businesses must request a custom quote.

  • Storage Fees – Not publicly disclosed.
  • Pick & Pack Fees – Unknown.
  • Shipping Costs – Variable; depends on carrier agreements.
  • Additional Fees – No clear details on costs for returns, special handling, or customer service support.

Pricing Transparency Concerns

  • Limited Public Pricing Information – Potential clients must schedule a consultation to obtain cost details.
  • Unclear Fee Structure – Additional charges for returns, customer service, and special handling are not well-documented.

Without clear pricing upfront, businesses may struggle to compare Simple Global with other fulfillment providers.

Facility Locations

Simple Global operates fulfillment centers in:

  • New Castle, Delaware
  • Southern California

The company claims to have international warehouses in Europe and Asia, but no specific locations or operational details are publicly available.

Service Offerings

Core Fulfillment Services

  • eCommerce Fulfillment – Order processing, picking, packing, and shipping.
  • B2B & Bulk Shipping – Handles large-scale shipments for retail partners and wholesalers.
  • Subscription Box Fulfillment – Supports recurring shipments with specialized kitting.
  • Crowdfunding Fulfillment – Fulfills orders from crowdfunding campaigns.
  • Returns Processing – Managed returns, restocking, and reverse logistics.

Additional Services

  • Customer Support Outsourcing – Simple Global offers end-customer assistance, handling order-related inquiries on behalf of brands.
  • Technology Integration – Claims seamless integration with over 50 eCommerce platforms, though performance reliability varies by business type.

Limitations

  • No Public Pricing Details – Costs for returns, customer service, and international fulfillment remain unclear.
  • Order Accuracy Issues – Multiple reviews mention mistakes in order fulfillment.
  • Unclear International Operations – Little detail is available about fulfillment capabilities outside the U.S.

Service Considerations

  • Scalability Concerns – Businesses with high order volumes report fulfillment errors and delays.
  • Lack of Transparent Pricing – Companies must request quotes for all services, making it difficult to evaluate cost-effectiveness.
  • Customer Support is an Add-On – While Simple Global provides outsourced customer service, the quality and responsiveness of this service are not well-documented.

Customer Feedback

Positive Feedback

  • Multi-channel integration supports various sales platforms.
  • Handles non-standard fulfillment needs like crowdfunding and subscription boxes.

Common Complaints

  • Frequent order mistakes and shipping delays.
  • Inconsistent customer service response times.
  • Concerns over warehouse management and fulfillment execution.
  • Limited transparency on global fulfillment capabilities.

Review Scores

  • Glassdoor Employee Reviews: 1.7/5 – Employees cite management issues and operational challenges.
  • Google Reviews: 2.8/5 – Few reviews, mostly negative.
  • Facebook Reviews: Minimal engagement, limited testimonials.
  • Better Business Bureau (BBB): 1-star rating, with multiple complaints over the past three years.

Recurring themes in reviews suggest issues with order accuracy, fulfillment reliability, and overall service execution.

Simple Global vs. WarehousingAndFulfillment.com

Simple Global Fulfillment Summary

Simple Global positions itself as an all-in-one fulfillment solution, but customer and employee reviews raise concerns about fulfillment execution, pricing transparency, and overall service reliability.
For businesses that need scalable fulfillment, pricing clarity, and reliable operations, WarehousingAndFulfillment.com connects companies with vetted fulfillment providers that meet specific business needs.

How WarehousingAndFulfillment.com Operates

WarehousingAndFulfillment.com matches businesses with 3PL providers that are evaluated for pricing, service quality, and operational stability.

Key Benefits:

  • Nationwide Fulfillment Centers – Matches businesses with locations suited to their distribution needs.
  • Transparent Pricing – No hidden fees or unclear costs.
  • Scalable for All Business Sizes – Suitable for startups, mid-sized businesses, and enterprises.
  • Direct Provider Communication – Businesses work directly with their chosen fulfillment partner.

Rather than relying on a single fulfillment provider, businesses get the flexibility to choose the best fit based on order volume, product type, and growth plans.

Simple Global markets itself as a full-service eCommerce fulfillment provider, but reviews highlight fulfillment errors, customer service issues, and pricing concerns.

For businesses looking for a more reliable and scalable fulfillment solution, WarehousingAndFulfillment.com provides vetted providers with proven service records, clear pricing, and strong fulfillment execution.

Last Step

Since 2005 We’ve Been Helping Companies Just Like Yours

Your contact information is held in the strictest of confidence. We will contact you before we connect you with vendors so that we can learn about your situation, obtain any of your contact preferences, and answer any of your questions.

YOU have control over your contact details:

  • No unwanted contacts – you control how vendors respond to you
  • Remain confidential if you wish
  • No commitment to choose any of our vendors
  • Ask our Fulfillment experts any questions you have!
author avatar
Will Schneider President

Will Schneider is the Co-Founder and President of WarehousingAndFulfillment.com. He’s responsible for the strategic vision of the company. Previously, he served CEO of RMC Fulfillment and Clear Stream Fulfillment within the 3PL industry, gaining invaluable experience that helps the company best assist companies looking to outsource their fulfillment. In addition, Will served in executive management in the lead generation industry while at NetQuote, a leading lead generation company in the insurance vertical. See full bio

We Care About Your Privacy. Your information is shared with only pre-screened providers. You may opt out of communication at any time. View our Privacy Policy.

Warehouse Floating Block Design

Are you ready for

CUSTOMIZED WAREHOUSING & FULFILLMENT

that fits your
company needs?

Warehouse Floating Block Design

Get Started Today!

MATCH ME UP! Warehouse Floating Block Design

What Our Customers Say About Us And Our Work

Warehouse Customer Image

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Warehouse Customer Image

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!

Warehouse Customer Image

Mujeeb

You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Warehouse Customer Image

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

Warehouse Customer Image

Jeffrey Schmidt

I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.

Warehouse Customer Image

Eric Kolb

Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.

Warehouse Customer Image

Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for and we found a great partner.

Warehouse Customer Image

Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Warehouse Customer Image

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Warehouse Customer Image

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Warehouse Customer Image

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

Warehouse Customer Image

Corky Bless

I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.

Warehouse Customer Image

Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Warehouse Customer Image

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.

Why You Should Trust Us

WarehousingAndFulfillment.com’s content, including ratings and recommendations, is curated by a team of dedicated warehousing experts with decades of experience in the logistics industry. Each writer and editor adheres to WarehousingAndFulfillment.com’s strict editorial and evaluation guidelines. Our work has been featured in authoritative industry publications such as Information Week, Bplans, Supply & Demand Chain Executive, Chain Store Age, Parcel Industry, Manufacturing Digital, and The Association for Supply Chain Management. Since 2005, our experience in matching businesses with warehouse solutions and vetting warehouse providers includes:

137,609
Trust Icon 1

Individual searches processed for warehousing solutions.

64,265
Trust Icon 2

Companies matched with vetted warehouse providers.

5,961
Trust Icon 3

Warehouse providers reviewed.

481
Trust Icon 4

Warehouse providers approved.

Warehouse Arrow Up Circle