Shiphero Reviews & Ratings

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About Shiphero

Shiphero is an online fulfillment software that utilizes cloud-based technology to help you streamline your order management and shipping processes. Their platform offers various features and integrations, such as automated order routing, inventory tracking, and shipping label printing. This ensures a smooth and efficient order fulfillment process.


With real-time information and analysis, Shiphero empowers you to make informed decisions about your operations to stay on top. Undoubtedly, Shiphero is dedicated to simplifying the fulfillment process and providing the tools necessary for you to succeed in the e-commerce industry.

Shiphero Pricing

Shiphero offers various pricing plans for their shipping software, starting from $499 per month for up to 1,000 orders. Additional orders are charged per order, starting at $0.30 per order.

For high-volume needs, the platform also offers custom pricing. The pricing model is transparent and straightforward with no hidden fees or additional charges.

Shiphero Facilities

In addition to shipping software, Shiphero also offers fulfillment services. Shiphero operates seven fulfillment centers throughout the US and Canada, providing efficient and fast shipping options. Their facilities have advanced technology and equipment, ensuring accurate and efficient order processing.

Additionally, these facilities are strategically located to reduce shipping times and costs, and they can handle various product types and sizes. Shiphero’s fulfillment centers are staffed with trained professionals who provide high-quality service to their customers.

However, the verdict is still out on both the quality of Shiphero’s fulfillment operations, as well as the pricing transparency. In our experience with customers who have worked with Shiphero fulfillment, there have been numerous complaints about both the quality and the pricing. In terms of pricing of fulfillment services, some users mentioned that their pricing was changed very quickly after they started or that the pricing ended up being much higher than initially quoted during negotiations.

Shiphero Services

With regard to its shipping software, Shiphero offers a range of services to simplify the fulfillment process for firms. Here are some of the critical services:

  • Automated Order Routing: Shiphero’s software automatically routes orders to the appropriate fulfillment center, ensuring fast and efficient order processing.
  • Inventory Management: With Shiphero’s real-time inventory tracking, the software allows you to manage your stock levels and avoid stockouts.
  • Shipping Label Printing: Shiphero allows you to print shipping labels directly from the platform, saving time and streamlining the shipping process.
  • Returns Management: Given the various tools and integrations the software is designed for, Shiphero is sure to simplify the returns process for customers.
  • Order Tracking: Shiphero’s platform provides clients with real-time tracking information, updating them on order status and delivery times.

Analytics and Reporting: You are given real-time data and analytics to ensure you make informed decisions about your fulfillment operations.

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Shiphero Software

Shiphero’s cloud-based software is designed to be user-friendly and customizable with different features to suit any business size. The platform provides up-to-date information and analysis to allow you to make knowledgeable choices about your fulfillment processes.

The software includes automated order routing, inventory management, and shipping label printing to help streamline your business’s shipping and order management process.

Additionally, Shiphero offers several integrations with popular e-commerce shipping platforms like Shopify, Amazon, and eBay, making it easy to manage fulfillment operations across multiple sales channels.

Pros of Shiphero

Listed below are three reasons why opting for Shiphero’s shipping software could prove a good choice:

  • User-friendly Software: The platform is easy to use, with a clean and intuitive interface.
  • Range of Integrations: Shiphero offers various incorporations with popular e-commerce platforms, including Shopify, Amazon, and eBay.
  • Efficient Order Processing: Shiphero’s automated order routing and inventory management features ensure fast and accurate order processing.

Cons of Shiphero

Here’s one of the downsides of this platform:

  • Learning Curve: While Shiphero’s software is user-friendly, some users may encounter a learning curve when first using the platform.
  • Shiphero Fulfillment: Shiphero’s shipping software does have a wealth of good features and has garnered great reviews, but their outsourced fulfillment services haven’t fared so well with customers. From some of the online reviews as well as feedback from users of, operational and pricing issues are a glaring defect that cause us to pause on our recommendations for people looking to outsource fulfillment.

Info on Shiphero Online Reviews

Shiphero has positive customer reviews for their shipping software, with many citing the platform’s ease of use, efficient order processing, and varying integrations as key strengths.

Some customers experienced occasional technical issues with the platform. However, the good thing is that it maintains a solid reputation as a reliable and efficient fulfillment solution suitable for companies of any size.

Furthermore, there weren’t a great deal of reviews of their fulfillment services, as this is a relatively new offering for Shiphero. But of those that were out there, there are far too many 1 star reviews to feel comfortable. It appears that many reviewers mentioned that they were asked to provide a review very early on before too many problems came up, and they complained about not having a customer service representative, as well as a multitude of fulfillment, inventory, and shipping errors. These negative reviews are also very recent, indicating that a change in performance hasn’t been seen recently.

Collaborate With a High-Quality Order Fulfillment Service Today!

If you’re looking for a reliable and efficient warehousing and fulfillment partner, look no further than Shiphero. With Shiphero’s state-of-the-art facilities, advanced software, efficient order processing, user-friendly software, and range of integrations, they can easily handle all your fulfillment needs.

Contact Warehousing and Fulfillment today to learn how Shiphero can help streamline your operations and take your business to the next level. You will be satisfied with their flexible pricing options and exceptional service. So don’t wait any longer; contact Warehousing and Fulfillment now and start optimizing your fulfillment process with Shiphero.

What Our Customers Say About Us And Our Work

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!


You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

Jeffrey Schmidt

I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.

Eric Kolb

Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.

Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend enough.

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Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

Corky Bless

I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.

Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.