Kayo3PL Reviews and Ratings

Greater Toronto Area Based Kayo3PL is a Family Owned E-commerce Fulfillment Provider

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Kayo3PL is a full-service warehousing and order fulfillment company located in Canada. Let’s take a closer look at Kayo3PL reviews and other details about the company to help you determine if it could be the right fit for your eCommerce business.


About Kayo3PL

Kayo3PL is a relatively small company in the order fulfillment industry with fewer than 100 clients and around 20 employees. However, it’s a family-owned business with some strong core values, including treating workers fairly. Plus, the owners have over 15 years of experience in eCommerce.

This company stands out thanks to its use of technology and the flexible solutions it offers. It works with businesses in many different industries and provides storage and shipping solutions for items of all sizes.

For smaller and startup e-commerce companies, there are no minimums for using the services offered by Kayo3PL, and it’s possible to use these services without entering into a contract. This policy is ideal for small eCommerce businesses with low order volumes.

Some key stats on Kayo3PL that we’ve collected internally:

  • Order and shipping accuracy = 99%
  • Inventory accuracy = 98%
  • Annual order volume = 250,000
  • Year establish = 2009

Kayo3PL Pricing

Pricing depends on the services needed, order volume, and more. Kayo3PL reviews mention that the service is affordable, but you’ll have to contact this company to request a customized quote to find out more about pricing, as they do not list their pricing on their website.

Kayo3PL Facility

Kayo3PL operates a 50,000 square feet facility in Ancaster, Ontario. This warehouse has 400 pallet bays for large items and four loading docks. In addition, there is heating, a security system, and insurance.

Ancaster is a small town located to the west of Hamilton. The warehouse is not far from the Alexander Graham Bell Parkway, a major axis that keeps the facility connected to nearby cities. Toronto airport is only 45 miles away from the warehouse, and the facility is approximately 450 miles away from the major ports of the Atlantic Coast.

Kayo3PL is also strategically located close to the Buffalo, NY area for injection of product into the United States. Storing your items in a Canadian warehouse can be advantageous since the Canadian government offers a Duty Drawback program. If you import goods into Canada and export them to the U.S., you can recover the tariff paid when an item enters the U.S., so you don’t pay duties twice. Kayo3PL works with many U.S.-based businesses and can help you take advantage of this program.

Kayo3PL Services

Kayo3PL offers a full-service model. This company processes shipments when you refill your inventory and provides safe storage conditions for your items.

When you receive an online order, you can automatically transfer this information to Kayo3PL. The order fulfillment team will then pick and pack the order and ship it.

If your items need assembly, this 3PL provider offers kitting services. You can also use Kayo3PL to process your returns or prepare your items for Amazon’s FBA service. If you’re new to running an eCommerce company, the owners of Kayo3PL offer an eCommerce consulting service that can help you adopt better inventory management practices.

In additional to a focal point on e-commerce order fulfillment, the company also handles cross docking, warehousing, and inventory management.

Kayo3PL Software

Kayo3PL is a small business that stands out thanks to its use of technology. This 3PL provider supports integration with all the major online marketplaces and shopping cart applications, like Shopify, Magento, Wix, Squarespace, and more. There is also an API that you can incorporate into a customized eCommerce platform.

If you don’t want to rely on integration, you can also log into Kayo3PL’s online platform and enter or upload order information.

Kayo3PL uses the information you share via the online portal or via integration to fulfill orders. The vendor never manually enters order information, which saves time and reduces mistakes.

These different integration options also give you excellent visibility over your inventory so you can restock as needed.

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The Pros of Using Kayo3PL

Here’s why you should consider using Kayo3PL:

  • This vendor offers a full-service warehousing and order fulfillment model at an affordable price.
  • Kayo3PL ratings and reviews paint a positive image of this company and suggest customers are happy.
  • You can automate order fulfillment thanks to the many integration options available.
  • Support and customer service are other areas where Kayo3PL excels.
  • The location of the warehouse is ideal for receiving shipments via the Atlantic Coast or Toronto airport.

The Cons of Kayo3PL

There are a few drawbacks to consider when making your final decision:

  • Kayo3PL is a relatively small company. It’s unclear how well the vendor can handle seasonal rushes. And the company only has a limited number of reviews.
  • The location is ideal for shipping to the Midwest, but it will take longer for orders to reach your customers on the West Coast.
  • If you import products from Asia, shipments will come in from the Pacific Coast and have to travel 2,000 miles to reach Ancaster. However, the largest Canadian population is based in this area (GTA, Ottawa, Quebec).

Kayo3PL Reviews and Ratings

Kayo3PL has received positive reviews:

Kayo3PL has a limited online presence and doesn’t have many reviews – so that is something to consider.

The Final Conclusion on Kayo3PL

Kayo3PL stands out thanks to its stellar use of integration and flexible services. While other 3PL vendors have a more substantial online presence and can offer multiple warehouse locations, this company is still an excellent option for small to medium eCommerce businesses – and of the reviews it has garnered so far they are all very positive.

What Our Customers Say About Us And Our Work

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!


You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

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Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.

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Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

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Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.