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GFS Logistics is a warehousing and logistics company that prides itself on offering a full suite of logistics services, including some services that fall outside of the standard offering of most fulfilment services (such as seasonal “flex” storage, trailer storage, instore retail display pack outs, transloading, and full logistics and transportation management). The company was founded in 1998 and has warehouses in Dallas, Phoenix, and Atlanta, with their Dallas warehouse provides the most warehouse space for customers at 1.6 million square feet worth of storage space.
Customer service for GFS can be reached through email, phone, letter, and through a form on the company’s website. Their customer service is usually quick, and, on email, the president of the company will often take care of questions himself. Of course, this usually means quality customer service, especially in this day and age of chat support and limited phone conversations.
Some key statistics about GFS Logistics:
GFS has not published its pricing on its website, but they do include an easy-to-use contact request form to receive a quote on the company’s pricing. GFS has a long list of value-added services and customer service that is readily available.
As mentioned above, GFS operates out of three facilities, the headquarters of which is located at 3130 N. Longhorn Drive in Lancaster, Texas. This location is just outside of Dallas, offering a central location and close proximity to a popular US hub (and one of the country’s best locations for 3PL warehouses). In addition to this state-of-the-art facility, GFS Logistics also operates two hubs – one in Atlanta and one in Phoenix. The location of these three warehouses allows its customers to capitalize on strategic locations that offer 2-day ground shipping capability to all of the US.
Like most fulfillment companies, GFS Logistics offers advanced e-Commerce fulfillment with shopping cart integrations & full-scale fulfillment and shipping services. GFS integrates with all major shopping carts using their robust warehouse management system (WMS) – and setup is relatively straightforward. The company also offers common support services, such as storage solutions and warehouse management, fully equipped with real-time inventory and order monitoring online.
What sets the company apart is that GFS also provides in-store retail display services, kitting and assembly, package tracking services, and flexible trailer storage. For in-store retail display, these services include the design of your final display, display production, pack out, and final retail display assembly. For kitting and assembly, these include product samples, makeup, electronics, subscription boxes, healthcare materials, and multi-level marketing kits.
Furthermore, because GFS Logistics has an in-house freight division, they can save your company money on freight shipments. The company leverages its freight carrier relationships to get the best shipping costs for its clients. Furthermore, GFS Logistics can help with your environmental initiatives through its GFS Logistics ESG Freight Management service – which optimizes delivery routes and utilizes more environmentally friendly delivery options.
GFS Logistics makes it known on the company’s website that it employs a freight management system that incorporates guidelines and recommendations that focus on improving the environmental, social, and governance (ESG) functions of its business. GFS, if it receives an ESG score, would be audited at certain times depending on what organization is performing the audit, and that score tells “activist investors” whether or not the business is compliant and active in pursuing values that are in agreement with these “activist investors.” Some of the values that ESG promotes are fewer emissions, green energy, and racial diversity among those employed by the company. ESG scores are not transparent and are not easily viewed.
Finally, GFS Logistics helps with an assortment of commodity types. Not only does the company help businesses that sell common goods that do not require any special warehouse conditions, but the company also helps with food grade products (and is FDA approved), very challenging apparel warehousing products including garments on hangar, high value goods, medical devices, supplements, and even pharmaceutical products.
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