Fulfillment.com Reviews and Ratings

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About Fulfillment.com

Fulfillment.com (FDC) is an ecommerce order fulfillment and storage provider created in 2011 by Vanguard Economics, LLC. Originally known as “At Cost Fulfillment”, FDC has 3PL fulfillment sites both in the United States and internationally to ensure fast and efficient shipping to a wide customer base.


Being a large company, Fulfillment.com covers almost all services needed for product storage and fulfillment. The company’s foundational three pillars, “High Touch, High Tech, and Transparency” are upheld through their dedicated Success Managers and centralized management system with no hidden fees or costs.

Fulfillment.com Pricing

A deposit fee of $1500 is required to begin receiving services, but there is no account set up fee. Product storage for Amazon sales costs no more than $0.47/cubic foot/month from January through December, unlike Amazon who charges increased peak season warehousing fees. Fulfillment pricing is specifically listed on the site, and it varies depending on the product size and weight, packaging materials, and shipping locations. However, clients can submit fulfillment details and receive a free quote through FDC’s website.

Fulfillment.com Facilities

Fulfillment.com has four facilities in strategic locations across the United States. By using all four locations, you can reach any region of the United States in 1-2 days. If you aren’t looking to use multiple facilities, their main location in Savannah, Georgia reaches the continental U.S. population in 1-3 days.

Facilities in the United States are located in Salt Lake City, Kansas City, Breinigsville, and Savannah, so products can be shipped efficiently to any region of the U.S. Fulfillment.com also has facilities in the United Kingdom, Canada, the Netherlands, and Australia so clients can reach customers worldwide.

Fulfillment.com List of Services

Fulfillment.com offers a wide array of services. FDC covers all the standard fulfillment needs by offering storage, picking, packaging, and shipping services across all fulfillment locations.

Fulfillment.com’s cloud-based management system allows for you to select appropriate packaging and returns procedures for their products. Inventory and order information is available through this system as well, so you can always monitor your products. Fulfillment.com also has FDA registered warehouses for food grade warehousing, access to depletion rates, and dedicated Success Managers to ensure your business is fully accommodated.

Fulfillment.com Software

Fulfillment.com uses an integrated Order Management and Warehouse Management system called BestOMS. BestOMS is a cloud-based ecommerce order management system that allows you to track inventory, order data, depletion rates, and reports. Clients can also view, edit, reorder, and create new orders through the same system. BestOMS is also updated frequently to ensure inventory and product information is always up to date.

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BestOMS also contains all your business’s financial information. An accounting page is included on BestOMS that breaks down fees per order and provides monthly statements. Billing reports and data can also be downloaded from BestOMS to enter into your business’ accounting software.

Selling through multiple sites and channels is also possible through BestOMS. Fulfillment.com is integrated with over 70 platforms, marketplaces, and websites, so you have a large variety of options for where your products can be sold.

Pros of Fulfillment.com

Fulfillment.com covers almost every standard fulfillment service needed to store and distribute products, and managing your inventory is made easy with BestOMS. Having a centralized management system makes monitoring financials and product information as painless as possible.

Fulfillment.com has many services that are appealing to those looking to grow their business. FDC has international distribution centers which would allow you to expand your business globally. Expansion is further facilitated by a personal “Success Manager” that handles order management, BestOMS training, and overall business advice. Fulfillment.com even includes a free e-commerce education video to help customers learn more about e-commerce from industry experts.

Those who are looking to distribute or manufacture health and beauty products are also eligible for FDC’s services due to their FDA registered warehouses and alliances with cGMP certified manufacturers.

Fulfillment.com is also an attractive choice due to their large number of integrations. Major platforms and companies such as Walmart.com, eBay, and Amazon are integrated into BestOMS, so your business can be integrated onto larger platforms. For those already using Amazon, FDC offers fulfillment and storage services at a lower cost than Fulfillment by Amazon.

Cons of Fulfillment.com

Though promising no hidden costs or fees, Fulfillment.com does not offer clear pricing for each of their services on their website. This makes it difficult for you to gauge how much you would pay for their services without going through the steps of requesting a quote.

Another potentially large “con” for smaller businesses and startups looking for fulfillment services – the company is a large fulfillment company and focuses on high volume fulfillment customers. By looking at their homepage with the slogan, “High Volume Worldwide E-commerce Fulfillment,” you can tell that they are interested in attracting merchants that ship high volumes of orders. Generally speaking, companies with a great deal of locations are usually larger and have a higher volume minimum requirement.

Fullfillment.com Reviews

The majority of reviews for Fulfillment.com were positive across all three platforms. Although there is positive feedback from FDC customers, there are few reviews that had been made within the last year.

Summary of Fulfillment.com Reviews

WebsiteNumber of ReviewsAverage RatingReview Quality
Google674.4 / 5 Stars3 / 5
Trustpilot23.1 / 5 Stars3 / 5
Webretailer.com25 / 5 Stars4 / 5

The attentive staff and overall ease of working with FDC was praised frequently across all three sites. On Google and Trust Pilot, however, there were negative reviews concerning FDC shipping without client authorization and inventory issues at the United Kingdom facility, but a Fulfillment.com representative responded to each rating with clarification on their end.

The Last Word on Fulfillment.com

Fulfillment.com is an efficient and easy to use fulfillment company for established and growing businesses. FDC provides ample customer support and allows for their clients to customize how products are distributed and handled.

What Our Customers Say About Us And Our Work

Jo-Ann Hill

I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.

Vee Zeniuk

I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!


You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.

Joyce Sloss

I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.

Jeffrey Schmidt

I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.

Eric Kolb

Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.

Paul Sauer

We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.

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Denis Mills

We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.

Sarah De Munck

Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!

Gwynne MacHattie

Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.

Ash Cook

They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.

Corky Bless

I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.

Brian Chui

Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience

Donald Willick

What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.