Category Archives: Warehousing and Fulfillment Resources

Information about warehousing and fulfillment for those new to warehousing and fulfillment.

What Is A Lumper Service? A lumper service is a group of workers hired by a shipper or carrier to help with the loading or unloading freight from trucks or trailers at a dock. Many shippers and carriers hire lumper services, but they are most common in food warehouses. Lumper services are provided by third parties hired by shippers and receivers to work in their docks. The third parties are... Continue reading
Online and virtual business that sell goods out of the state where their physical warehouse and factory are located nearly always operate their sales and logistics through multi-state and multi-country warehousing companies. The major advantage of using large-scale warehousing company services is the convenience for your customers and the logistics advantages for your company. The cost of real estate for warehousing inventory is high. The cost of labor involved in the warehousing, packaging,... Continue reading
Whether you are new to the world of eCommerce or already enjoying success, it will always pay to consider trends in business. One trend may surprise you. It is the simple fact that the "post-purchase experience" is now rising to the foreground and forcing online merchants to reconsider how they handle issues such as order fulfillment, shipping and even returns. Customers want a noticeable measure of customer service if any... Continue reading
Barcode scanning is a critical part of the overall inventory management, fulfillment and shipping process that doesn’t seem to get as much attention as other warehouse functions. Without it, warehouse operations are subject to human error, leaving receiving, inventory, fulfillment and shipping errors with a chance to flourish. But when barcode scanning technologies are implemented and used properly, warehouse staff can operate with extremely low levels of errors – which... Continue reading
Warehousing and fulfillment - two words that bring up mental images of huge structures, palletized goods, and complex shipping rules. Some large brands have the resources to tackle these processes on their own. Many small businesses, however, tend to struggle to find the warehousing and fulfillment solutions that work best for them. Recent shifts are altering that landscape further, as e-commerce selling and marketplaces grow in popularity. What was once a... Continue reading
The COVID-19 pandemic is sending shockwaves throughout global supply chains, so it’s no surprise to learn that US and Canadian warehousing and fulfillment industry is experiencing significant impact as well. In order to gauge the short-term ramifications of this deadly virus on fulfillment providers throughout the US and Canada, we conducted a poll of the 600+ warehouses in our network. In the poll, we asked these five questions: Are you... Continue reading
Seeing the progress of your business as it grows can be a rewarding and exciting experience. However, business growth comes with several challenges. For many companies, one of these challenges revolves around fulfillment options. The following information discusses the seven key signs that you're about to outgrow your current fulfillment provider. If your company fits one or more of these scenarios, then you should begin planning ahead to secure more... Continue reading
What all is involved in the Receiving Process? Receiving product into the warehouse is arguably the most important step in the fulfillment process. If inventory isn’t recorded accurately, mistakes will most certainly follow – resulting in everything from stock outs as well as order mis-picks.  "Everything else within the fulfillment operation will literally fall apart if your outsourced 3PL (third party logistics) warehouse doesn’t have a rock-solid receiving process," according... Continue reading
End User Support Services for Order Fulfillment When it comes to warehousing, customer service means different things to different people. When some people think of customer service, they think of what is known as “end user” customer service or outsourced customer support. This service occurs between your client (or end user) and your customer support team, whether that team is in house, outsourced by you, or outsourced by your warehouse.... Continue reading
The foundation of success for a fulfillment company is efficiency. Failure to focus on improving efficiency can result in order delays, low levels of customer satisfaction, and client abandonment. Below are five strategies to help you speed up fulfillment and delight your customers. 1) Adjust inventory in accordance with your promotions. Most commercial businesses launch seasonal or product-specific promotions on a regular basis. One of the best ways you can speed up fulfillment... Continue reading