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Review sites have become ubiquitous across industries in today’s digital environment. Looking for the best hotel? Check out TripAdvisor. How about a great general contractor for your home renovation? Angi is there to help.
There is a reason these types of sites have become so popular, even in the B2B realm. We inherently trust the opinions of both our experts and peers, even if we’ve never heard of them before. In fact, 88% of consumers now trust online reviews from complete strangers as much as personal recommendations from their most trusted friends.
Not surprisingly, then, a number of review sites have popped up in the fulfillment sector as well. Google best fulfillment companies, and you’ll be inundated with blog posts, articles, and reviews about businesses that purport to offer the best possible service for your needs.
But here’s the thing: they’re all different. In fact, that’s the first of 3 reasons you have to dig past review sites in finding your ideal fulfillment company.
The fulfillment industry is far from homogenous. Every provider specializes in a wide range of different capabilities. The goal in finding your ideal partner is not to find one that does everything right, but finding a company that helps you accomplish your unique business goals.
Some companies try the one-size-fits-all approach. The problem: they usually fail. Depending on your warehousing and fulfillment needs, as well as the type of goods you sell, you may need very specialized vendors that may not show up in one of the countless ‘top 5’ lists you’ll find online.
In the end, nobody is perfect. Trying to find the ideal fulfillment company is akin to finding the proverbial needle in a haystack. Instead of trying to go with an all-around solution, it’s crucial to do research beyond review sites to match your needs with the vendor’s capabilities.
In addition, don’t underestimate the static nature of review sites. When conducting the above Google search, you’ll notice articles and reviews that are in some cases almost 10 years old. Unless you assume that in those ten years, everything has stayed the same, this should be a red flag.
No business stays the same over time. Capabilities evolve, companies grow, and the environment changes. The possibilities made possible by digital and mobile technology today would have seemed impossible in the fulfillment industry just a decade ago. Blindly trusting review sites means hoping that nothing has changed, versus doing your own research to determine today’s capabilities.
Finally, it’s difficult to discuss this subject without bringing up the elephant in the room: often, there is a reason most review sites tend to list the same three to five fulfillment companies at the top. In fact, there’s two: herd mentality and back payments.
Not even experts in the industry can reliably rank all fulfillment companies based on a set of comprehensive metrics. That means two things: they either follow and copy the rankings of other review sites (creating a self-fulfilling prophecy), or they use other means of determining their rankings.
Too often, those other means consist of back payments. If you want to get your fulfillment company ranked highly, pay the reviewers. That means the companies atop these lists tend to be the highest bidders, not the best at helping you solve your business needs.
Given these three reasons, it’s paramount to go beyond review sites in finding a fulfillment company that can truly help move your business forward. Do your own research, and make sure to find a partner whose capabilities actually matches your needs. For more information about how we can help you in that regard, contact us.
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I want to say thank you for your help in finding a warehouse so quickly. Your service was amazing. I received replies the same day and have selected a company that will work well for us. I definitely recommend your services.
I wanted to express my gratitude for your services and let you know that it was a very enjoyable experience! We have selected one of the companies and they are awesome!
You are doing such a great job and this service that you provide is a life saver for people especially startups like me....We cannot spend budgets on researching as much as the big firms can...and you provide us one stop solution which will answer all our questions.
I just wanted to let you know that I selected one of your vendors as our fulfillment house. They can do what we need and we’re looking forward to working with them. They can handle our “special projects” fulfillment, which was key to our decision in bringing them onboard. I appreciate this service. It was great for our company.
I didn’t know there was so much difference in fulfillment companies — this was my first time in need of this sort of service. After a Google search I luckily stumbled upon WarehousingAndFulfillment.com. They saved me an incredible amount of time and money. Within minutes I had a couple of emails from good companies that fit my situation. I am very appreciative of their help.
Warehousing and Fulfillment was the perfect matchmaker in finding us a fulfillment partner. They provided several great options, all of whom were very responsive and willing to take the time to talk through our needs. We ended up going with W&F’s top match and we couldn’t be happier. I highly recommend W&F, particularly to anyone whose business relies on a strong fulfillment partner.
We were having multiple issues with our 3PL fulfilling warranty replacement parts. Our company needed to make a change and make one fast. I reached out to WarehousingAndFulfillment.com to facilitate my search for a reputable, service oriented 3PL that can handle the demands of a highly seasonal business to pick, pack and ship parts quickly. I received several qualified 3PL leads that matched what we were looking for. After reviewing and speaking with many one stood out from the rest, and we found a great partner. We could not recommend WarehousingAndFulfillment.com enough.
We found the perfect third-party fulfillment vendor through insightQuote. We never would have found them on our own. We can’t thank you enough and our customers thank you too.
Thanks for all of your help. This was a huge undertaking for us and your guidance was extremely helpful!
Thank you so much for your excellent service. We have chosen one to go forward with. This has saved us a great deal of time.
They really listened to our requirements and then matched us with great vendors that could meet our specific challenges.
I just wanted to say thank you so much for setting me up with these vendors. I have found pricing better than I ever expected to find.
Legit, this was such a good experience ... I was shocked how fast the vendors contacted me and got the ball rolling. This was such a pleasant experience
What an awesome service. A problem I fought with daily for over 3 weeks, solved in less than 24 hours.
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