One of the most frequently asked questions that we receive through our site is “what do fulfillment companies charge”? Of course, this is somewhat of a complicated question to answer, but we wanted to give those new to “fulfillment” a broad idea of the types of charges that they’ll encounter should they decide to outsource their fulfillment.
We understand that in order to decide whether you should do fulfillment in house or outsource, you have to have an idea of the costs of third party fulfillment. Before we elaborate on some of the more common charges, we wanted to give you a few words of wisdom when comparing costs. First, when comparing to the costs of doing it in house – make sure that you’re looking at all of the costs that you’ll incur to do the fulfillment in house. This means that you can’t ignore things like management time and the most commonly overlooked cost – opportunity cost (what you could have done with your time had you not been, for example, on the warehouse floor shipping packages). Second, when comparing costs among various outsourced fulfillment companies, make sure that you’re comparing apples to apples. This is a very difficult task, because for some reason many fulfillment companies like to make things extremely complicated! But beware, because what seems like good pricing at first glance may not be the best option when you look at all of the fees.
Okay, so on to the most common fulfillment charges! These are the most common types of charges that you’ll see in the fulfillment industry. If after looking at these charges you’re interested in getting “live quotes”, then just let us know and we’ll get you connected.
- Receiving to count and enter your materials into inventory (each time they receive inventory)
- Storage of goods per pallet per month (or square footage or cubic footage)
- Processing of orders either a flat per order fee OR a per order fee combined with a per item fee
- Shipping charges (usually a discount off of published rates – and most likely better than you’d be able to get on your own)
There are other fees that vary from company to company – such as account management, fees to interface with a shopping cart, returns fees, etc. Remember, keep a close look on all of the charges when comparing costs – not just between fulfillment options but also when you’re comparing against keeping it in house.